Performance Management
The ‘push to performance’ has spawned a number of management systems or tools that all require increased evaluation and measurement: strategic business planning, total quality management, outcome based management, ends oriented governance models, adoption of business standards or benchmarks, and performance auditing.
RETHINK has developed performance management systems for a wide range of clients. The Diigo links below were created during the initial research for a local government or municipal PM system:
http://www.diigo.com/list/kbalmer/Performance-Management

